During this Hack&Talk, we take a long look into the crystal ball to see what’s going to change in online communication in 10 years.
Will our older selves use emails, messengers, and phones the way we do now? Is omnichannel communication going to consume old-fashioned ways of communication? How are customers from 2028 going to send feedback, report problems or ask for help? Will they talk with real people, or will AI take over the conversation?
For this one Hack&Talk day, turn into a fortune teller and convert a possibility into a reality.